By removing poorly implemented, outdated technology, we clear the IT clutter and design and implement a stable, modern, efficient, adequately documented technology environment for your businesses, freeing you and your internal resources to focus on what you do best, managing and operating your business. At the same time, DCS assumes the day-to-day IT management and helpdesk support tasks that most likely dragged you off task. In addition, as we normalize your company's technology, we can begin to monitor for cybersecurity events, computer hardware, network, and application pre-failure indicators, heading off issues before they can become problems that, left unattended, would eventually lead to business downtime.
Our focus is simple: keeping your IT running daily requires consistent management and know-how. With 25+ years of delivering rock-solid, fully managed IT services under our belts, the team at DCS will leverage our robust suite of cloud-based IT monitoring and cybersecurity tools and know-how to shift the responsibility of managing your company's IT needs to ours and deliver consistent uptime.
One of the central tenants of our Managed IT Services is the proactive remediation of potential problems before they can cause business interruptions.
This service delivery philosophy focuses on avoiding IT issues that can create business interruptions and system outages. Leveraging a highly normalized, adequately documented, and fully monitored IT environment allows us to remediate problems proactively. DCS manages ALL of your technology and IT support needs for one fixed monthly fee, which we typically base on the number of workforce users, devices, and services your business or organization utilizes.
By staying ahead of problems with proactive support, we are driven to keep your network running, not responding to constant emergencies but stamping out issues and staying ahead.
Professionally designed, engineered & maintained technology gives you a lower total cost of ownership because we remove costly downtime and improve employee efficiency with increased network flexibility and performance.
With the Managed IT Services methodology, you get reliable performance, predictable IT spending, normalized IT infrastructure, and IT controls, translating into more value from your existing technology while reducing your total IT costs and reducing lost revenue, expenses, and interruptions in business continuity. Think about this; If you don't have a Managed IT Services agreement with a real MSP like DCS, you will not get help until something breaks. You are stuck in the pay by the retainer or hour Break / Fix cycle. Unmanaged Computer Networks break, and you get downtime = lost revenue and paying employees to go on long extended breaks.
Have our team of highly skilled network engineers, computer technicians, and application support professionals convert your IT Support to our managed services support model. With an entire group of professionals providing IT services for your business's network of computers and other technology at a fraction of a cost of a full-time employee or even the current IT contract you have, what do you have to lose?
Get the benefits of an entire IT department with Managed IT Services from DCS. With our comprehensive solutions, you'll receive the technical support, maintenance, and expertise you need to keep your business running smoothly in one convenient package. Trust us to be your "IT department in a box."
The key to a properly managed IT service is to take corrective action to keep systems running correctly before business interruptions can occur at a fixed, predictable budget and service that is guaranteed.